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Caring After They Start

Caring After They Start

Last week on the blog, we looked at how we can care for our volunteers before they start serving. Did you miss it? If you did, go ahead and read it here first, because those ideas lay an important foundation for how we can care for our people after they start serving in our ministries.


Let’s begin by bringing your newest volunteer to mind. You’ve done the important, relational work to get to know (insert name), you helped (insert name) get to know themselves, you trained and oriented (insert name) to your ministry, and now (insert name) is serving with you. Take a moment to think about them and the questions they might be asking themselves right now. What are their concerns, worries, and struggles? What reassurances do they need to hear? What will help them succeed over the long haul?

Now what? Let me suggest 4 C’s that you can do with time and intentionality.


Clear and regular communication shows you care. Your volunteers should always (always – always – always) have the most up-to-date ministry information. They should always know how your ministry is winning and where it’s going. And they should always know how thankful you are to have them on board. In the information age we live in, face-to-face is king, followed by concise video or writing.


Personal and helpful coaching shows you care. If you’ve helped someone identify a call to serve in the role they’re in, they’ll want to excel. Not just get the job done … but excel! The only way for that to happen is for you, or someone you have trained, to provide coaching. Coaching celebrates the wins, and provides help to improve the weaknesses.



The opportunity to do ministry with friends shows you care. Throughout the weekly, monthly, and yearly rhythm of your ministry year, create plenty of margin for your volunteers to develop meaningful relationships with one another, and with you as well.


Encouraging connection to the whole church shows you care. Your ministry plays an important part of what God is doing at your church. But, it’s not the only thing God is doing at your church. However your church defines full engagement (in my current context we say Gather, Connect, Serve, then Get Out), encourage and help your volunteers take steps towards full engagement, where they’ll experience the richness of the whole body in action.


Your job as a leader is to steward well the gifts and stories of the people. If you believe this to be true, then I know you’ll care for your people before and after they start serving in your ministry. It will take time and intentionality; but nothing is more rewarding than helping someone become fully alive in their giftedness, and then hear the stories of how God is changing lives through their life.

Josh Rhodes
NextGen Pastor at LCBC Church
Josh is the Next Steps Director at LCBC Church, York Campus. Prior to LCBC, he served at Chestnut Ridge Church in Morgantown, WV. Josh received a Bachelor of Science in Biblical Studies and Youth Ministries from Lancaster Bible College, and a Master of Arts in Theology from Biblical Seminary. He and his wife Hillary live in Lancaster with their three children - Sephora, Levi, and Pierce.